麻豆女郎

Amazon Business provides numerous business-specific benefits. One we are most excited to extend to Faculty and Staff is Business Prime Shipping.听 Business Prime Shipping provides 听 FREE Two-Day shipping on Prime eligible items, no matter the order size.

As an added benefit, you will have immediate access to:

• Automatic tax exempt purchasing on items sold by Amazon.com and participating 3^rd听party sellers
• Business听pricing and quantity discounts on millions of items
• Access to specialized business only Customer Service team at 866-486-2360

Can I agree to the Amazon Business Terms and Conditions when I sign up for my account?
Yes, the Terms & Conditions have been reviewed and agreed to by 麻豆女郎 Procurement Services.

How do I get FREE TWO-DAY shipping?

Through 麻豆女郎鈥檚 centralized Amazon Business account, you will have unlimited fast, FREE Two-Day shipping on听eligible items. Products eligible for Business Prime Shipping will be designated with a 鈥淧rime鈥� logo on the product page and at checkout. Please note, not all shipping speeds are available for all items and all addresses.

I was charged sales tax on my order.听 How do I get refund?听
If your item is sold or fulfilled by Amazon, you can request a tax refund directly from Amazon by calling Amazon Business customer service at 866-486-2360. If you purchased your item from a 3^rd听party seller, go directly to听鈥淥rders鈥�,听locate the item that was charged tax, and click听Contact Seller.听Please give the seller two business days to respond.

How do I contact Amazon Business Customer Service?
For technical support, please contact Amazon Business Customer Service via the 鈥楥ontact Us link鈥� at the bottom of each page. Select the 鈥楶rime or Something Else鈥� option and 鈥楢mazon Business Question鈥�. You can request to chat with a representative or have Amazon Customer Service call you.

Punchout Purchases

麻豆女郎 Procurement Services is pleased to announce the addition of Amazon Business to the list of punchout suppliers available in Workday.听 To begin shopping, go to 鈥淐onnect to Supplier Website鈥� in Workday and click the 鈥淐onnect鈥� button in the row with the Amazon Business logo.听 The first time you punchout to Amazon you will be prompted to login or create a new account (Note: this is only necessary the first time you punchout from Workday).听 Please review this guide to determine your specific scenario:听 Amazon Punchout Registraton Guide.听 If you would like more detailed step-by-step instructions please view this听

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Requesting an Amazon Business Account

All Amazon Business purchases should be placed through 麻豆女郎鈥檚 centralized 麻豆女郎 Amazon Business account. To access听麻豆女郎鈥檚 Amazon Business account, please email听 purchasing@fau.edu听with your request from your 麻豆女郎 email account.听Make sure to include your name, department, 麻豆女郎 email address, and have a valid 麻豆女郎 pCard in your name. Your request will get processed within two business days. Once processed, you will receive an activation email directly from Amazon.com with the subject line, 鈥�Welcome to Amazon Business鈥�.听 The activation period is time sensitive; please take action as soon as possible. For questions on activating your account, please reference the Registration guide posted here:听 Amazon Business Registration Guide.

How do I activate my Amazon Business account?
Activate your Amazon Business account by clicking 鈥淎ccept the Invitation鈥� from the Amazon.com email. The activation email will look similar to the one below, the subject line is 鈥淲elcome to Amazon Business鈥�.听 The first time you access Amazon Business, you will be prompted to create an Amazon Business account. You must use your 麻豆女郎 email address for your Amazon Business account.

What if I have previously used my 麻豆女郎 email address to register for a verified Amazon Business account?
All previous, stand-alone, Amazon Business accounts must be migrated under the centralized 麻豆女郎 account. Prior to joining the 麻豆女郎 account, you will need to de-register your account.听 Please note, the migration of your account will not impact your purchasing process and you will log in using your same user credentials.

BEFORE you take the following steps to de-register your account, please contact听 purchasing@fau.edu 听 听if one or more of the following is applicable to you:

• You are on an account with multiple users
• You have听workflow approvals established on your account
• If you听have any other specific features or customizations enabled on your account

If NONE of the above is applicable to you, please take the follow steps:

1. Log onto your Business Account and download an order history report for the past听6-12 months (recommended best practice 鈥� see听 Download Order History Guide).
2. If applicable, remove all users from the account.
3. Click the following link to deregister your existing account (it will not remove any information on the account, simply the Amazon Business account tag):听
4. Once this process is complete, please email听purchasing@fau.edu 听and you will be sent an activation email to join the main 麻豆女郎 account.听 If you remove any users on the account, please听include their names in the body of your email.
5. If you have additional questions regarding the de-registration process, please听watch this brief tutorial:听

When I click 鈥淎ccept the Invite鈥� in the activation email, I am prompted to log in. What if I do not know my log in credentials?

If you do not remember your Password, please call Customer Service and ask for a link to reset your Password. Customer Service can be reached at 866-486-2360.

Can I use the 麻豆女郎 Amazon Business account for personal use?
The centralized 麻豆女郎 Amazon Business Account should be used for business purchases only.

I already use my 麻豆女郎 email address to make PERSONAL Amazon.com purchases.
If your 麻豆女郎 email address is already associated with an Amazon.com account, you will have the option to split off and transfer any purchase history to a separate account. You will be prompted to enter a new, personal email address (e.g. gmail.com or Hotmail.com).听 Please read the听 Amazon Business Registration Guide Scenario 3 听for more information.听

I purchased a Prime Membership with my P-Card. Can I receive a refund now that I have joined the 麻豆女郎 Business account?

Yes, navigate to Manage My Prime Membership > End Membership and follow the steps to cancel your Prime membership without having to reach out to Customer Service. The pro-rated refund will be automatically calculated and issued to you. Please note: Customer Service Agents will not be able to issue a pro-rated refund for you if you call to 鈥渃ancel your Prime membership鈥�.